Consumers wishing to file a complaint against a mortgage banker or a licensed mortgage banker residential mortgage loan originator should
complete and send a complaint form to:
The department maintains a recovery fund to make payments of certain actual out of pocket damages sustained by borrowers caused by acts of
licensed mortgage banker residential mortgage loan originators. A written application for reimbursement from the recovery fund must be filed
with and investigated by the department prior to the payment of a claim. For more information about the recovery fund, please consult the
department's website at www.sml.texas.gov.
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